Tuesday, January 26, 2010

hidden mask

tutorial on interview. everything we have to know.
oh my god. not easy to be a grown up.
this is part of learning process.
quite glad that tutor went so in-depth to prepare us even for future.
went to bistro for tea-break.
it was just an excuse.
way toooooo hot to bear, we need air -con.
shared waffle and brownie.
suddenly... siew's emotional side revealed.
although not the first time i see, WAHAHA, but..
c'mon. bitches deserve to trip and fall into drain.
ask her dad to come after me loh! WAHAHAHA!

BHT2008 Business Etiquette & Service Excellence
This subject focuses mainly on the soft skills aspects of business and customer service. The former illustrates the importance of power dressing, dining etiquette, cross-cultural psychology, halo effects, and skills necessary to make the transition from school to the work place. The latter grooms you to be practical philosophers of customer service. You will be challenged to look beyond the service norms to achieve a much higher level of service.

BHT2009 Service Skills Methodology (SSM)
This subject affords you first-hand experience in operating outlets that provide guests with information, products and services. In the process, you will learn how to provide excellent service to guests in retail, guest relations, attractions and food and beverage environments. This will be carried out with a focus on maximising guest satisfaction.

two out of many many subjects..

We had SSM briefing. dont want to elaborate. dont wish to engulf myself in such nightmare yet.
their expectations are... *speechless*
seniors advice: you will be very very tired mentally and physically, pressured.
you wouldn't want to know what is it like. sigh.
but imagine when we step into the society, we will be way ahead of many others!
i'm being optismistic alright!
ganbatte kudasai!
BUT i take pride in TP's HTM.
it is the BEST!!! :D
HOHOH! best=MORE overseas trips PLEASE!!!! WAHAHA!
patriotic. =X

can u believe, u are 18 already. stepping into the working society soon. life not gonna be easy. are u ready for this? i guess everyone has their own targeted job/salary. but how are u going to be the outstanding one?

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